News Palantir Information Systems OpenText Announces Release of FirstClass 10 Date: October 14, 2009 New Product Features and Enhancements 1. FirstClass Server Platforms FirstClass Server and FirstClass Internet Services now require 64-bit machines. In addition, more memory may be necessary and the network store will be significantly larger. For Windows machines, Windows 2008 64-bit and Windows 2003 64-bit are supported. FirstClass Server no longer runs on Windows 2003 32-bit or Windows 2000. Administrator’s Desktop When you run the FirstClass 10 upgrade, you will notice the following changes: All existing FirstClass Network Store content is indexed automatically during audit. The time it takes to create the index for existing content is variable, but for large sites it could possibly take a few days to complete. During the transition, users may find searches to be incomplete, but once the index is complete, searches will occur at speeds comparable to standard Web search engines. An “Owner” meta-group has been added to Groups. The purpose of this change is explained below in “Groups”. A group called Peer Registered Users has been added to the Groups folder. Anyone invited through the Social Media interface is added to this group. You will only see this if the Social media templates are installed. An All Communities group has been added to the Groups folder. This group controls containers created through the Social Media interface and is only visible and active if the Social Media Templates are installed. Backwards Compatibility Changes A full review of backwards compatibility has been done and here are the major changes: Support has been removed for many now-unsupported protocols. Only TCP, UDP and internal pipes are supported. (not LocalPipe between process, but rather internal memory buffer for CLUI support in the server.) Some protocol defaults have changed from AppleTalk to TCP/IP. Support has been removed for *.SES files. Any remaining code references to 16-bit Windows, Mac OS 8/9 and Mac 68K support have been removed. MacOS9-specific volume-handling from SAFile has been removed. CIFS is no longer supported. Time Zones New locales have been added to the time zone system and all time zone rules have been updated to revision 2009b of the Olsen time zone database. Groups We now recognize Owner as the person in charge of the container, so there’s no need to list individual names when setting permissions for the owner of the container, you can simply type “Owner”. Directory You can now open conferences directly from the Directory. Search Indexing Searches are now performed by indexing and categorized by places (containers) in the upper pane and documents and messages in the lower pane. This improves the speed and accuracy of searches. The first audit primes the index for searching by opening each document in the system and processing it. Expect your first audit to take much more time than usual. Once the index is primed, the state of the index is written each evening to a new subfolder in the FCNS called “index”. In the event of a server crash prior to the latest copy being written or if the index file becomes corrupted the next audit will bring the index up to date. If you request a shutdown, indexing will be aborted if it isn’t already complete. When the index has been fully loaded from the disk, a notification is displayed on the server console. Relevancy Score The server sends the results to the client pre-sorted by the relevancy score. Although the client default sort is by Last Modified, you can use Change View Properties to remove sorting, grouping, and reverse sort options to see the results in relevancy-scored order. FirstClass Scripting Diagnostics Index diagnostic commands are now available to all users with the Monitor Server privilege. SETEXPORTFILTERS The SETEXPORTFILTERS command has been expanded to reduce the number of steps needed to produce an import script. For example, instead of editing the returned import script to add the starting path, you can now specify the path in the initial message.  The syntax is as follows: Syntax: SETEXPORTFILTERS VERSION CURRENT Will only export current version. (Default) Syntax: SETEXPORTFILTERS VERSION ALL Will export all versions, including back versions. A new MODIFIED option has been added to filter based on the modified date. Syntax: SETEXPORTFILTERS MODIFIED BEFORE yyyy/mm/yy hh:mm:ss +d Show everything before the specified date and time. Syntax: SETEXPORTFILTERS MODIFIED AFTER yyyy/mm/yy hh:mm:ss +d Show everything after the specified date and time Syntax: SETEXPORTFILTERS MODIFIED BEFORE yyyy/mm/yy hh:mm:ss MODIFIED AFTER yyyy/mm/yy hh:mm:ss +d Show everything between the specified dates and times SETEXPORTOPTIONS The command has been modified to allow the administrator to set just one option if desired and not have to set all the options. Syntax: SETEXPORTOPTIONS ATTACH <AttachmentName> EXTENSION <ExtOfAttachments> TARGET <BaseObjDesc> Audit Summary The audit now counts the number Peer Registered users and the number of newly indexed items. An example follows. Archive accounts: 10 Users with a Voice DN: 144 Number of users expired: 45 Regular users: 572      Remote users: 7087 Peer registered accounts: 1 Archive accounts: 12 Users with a Voice DN: 455 Number of newly indexed items: 173 Number of items in index: 4239794 23 Blogs   68 Posts. 7 Communities   7 Items. 0 Documents   0 Messages   0 Files   93127 Events Sorted 395 of 118104 containers found. Skipped 50 read-only containers. Repaired 1 of 2 problems found. 5 errors found. Index information is processed in bulk to speed up the audit process. In addition, you can now run multiple audits at once, and FirstClass forces persistent connections to log off prior to auditing accounts. The audit reports inconsistencies between the audit and the index. In addition, diagnostic reports now reflect a new diagnostic check that determines if the Directory is balanced. Performance Improvements General There have been multiple enhancements to performance and infrastructure to increase speed and streamline processing. Archive Server The gateway session for the Archive Server now runs as a “hot” task which gives it priority. If there is a backlog or heavy traffic this will allow the Archive Server gateway to better keep up with message traffic. Server Monitor The Server monitor now has a new per- account, progress bar and the Server Remote Console now displays in a monospaced font. Adoption Metrics A new file, “adoption.csv”, located in the FCNS > stats.dir folder, has been added that records data gathered from the server. It’s purpose is to determine how well the system is being adopted by the user base. The file is updated on the hour with the totals reset at midnight or at server start up, and is reported every midnight as well as at server start up and shut down. In addition, the file is also updated at server shutdown, but the Date column is then marked with an asterisk. This file is XML formatted. License Updates License files are now delivered through the Update Server by the local FirstClass Update Service. The FirstClass 10.0 server license can be applied by selecting the update in the list and clicking “Apply Update”. Changes to Forms Note: New fields won’t be visible until the FirstClass 10 client has been installed. Server Monitor: Server Monitor has been widened to fit content, the new Worker Tasks tab has been added, and the per account progress bar has been added to the Activity tab. Group Privileges: A Social Media domain has been added to the Group form on the Services tab. The expiry time for inactive users can now be set on a per-group basis on the Limits tab instead of just in the System Profile. 2. Internet Services (IS) 64-bit Support FirstClass 10 provides a 64-bit version of Internet Services. This new version has access to more memory and delivers higher performance and higher concurrency. Unlike previous versions, it is also multi-processor aware allowing IS to take advantage of the better performing multi-core servers Security Validation Key support has been added to blog templates to provide a defense against cross-site request forgery attacks, provided the browser manufacturer has implemented their cross-site scripting (XSS) defenses correctly. WebDAV support This allows the editing within FirstClass 10 of non FirstClass documents like Microsoft Office documents (Word, Excel, PowerPoint). This function is platform agnostic and will map to your FirstClass desktop anywhere in the world. Users will be able to edit a document and then save it. You will no longer need to save the document and reload it again into FirstClass. This is set up using a Windows based plug-in that users install. On Windows and Macs users can map their drive to IS and then authenticate it. Containers can be set to allow or not allow WebDAV access. SMTP Submission Port support The SMTP submission port feature is now supporting the port (587) for clients to connect on to submit messages. Once connected they’ll need to supply login credentials, and IS will clean up their RFC-822 headers for them. For pricing and availability please contact Palantir Information Systems at 519-371-4300 or 1-888-413-0710. Back Palantir Information Systems of Canada Limited 869 - 10th Street West, Owen Sound, Ontario N4K 6S1 email:  rob@palantir.ca     web site: http://www.palantir.ca V: 519-371-4300   F: 519-534-0004  C: 519-372-8393