FirstClass is a trademark of OpenText Corporation. Palantir Information Systems is a Platinum Reseller of FirstClass.
Low Total Cost of Ownership
With FirstClass, there is no need for VPNs, terminal servers, server farms, separate application servers, IT-managed desktop installs, and other overheads that drive up the cost of traditional communications solutions.
The FirstClass Total Cost of Ownership Equation:
Far fewer servers required |
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Fewer IT staff required |
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Lower professional services costs |
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Very low training and support costs |
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High user adoption rates |
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Low TCO |
Training and Support Costs, the hidden line item - What are the real costs to introduce any new technology, despite what other savings may be?
"Ease of use is paramount for us. We can't afford to go out and do training simply because we are distributed over 58 sites. And there's no way that we can get everybody in one room, so the product had to be intuitive," - Stewart Lynch, Director of Instruction, Technology and Information Services Richmond School District
Fewer servers, fewer staff plus keep exisiting technology working - Leverage your existing IT dollars. FirstClass works the same with MAC's, PC's and Linux systems, new and old.
"We just didn't see any other product that offered the same features no matter what sort of machine we were using. We didn't want the people with old Macintosh machines to be second-class citizens technologically, not doing what everyone else could." - Barbara Burrill, Senior Office Systems Analyst Alaska Airlines
The Bottom Line: Do Much More with Much Less
FirstClass is ideally suited to the needs of organizations that are multi-facility, geographically diverse and requiring improved communications that allows the organization to work as if everyone is in one place. It has been used effectively for over 15 years by school districts, service bureaus, manufacturers and others who are able to benefit from the extraordinary stability of its scalable server, extensible architecture and amazing ease of use.
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