We are pleased to provide training for your FirstClass system, by our staff and by OpenText Training at Richmond Hill. Please contact us to arrange for any of the following courses to be provided at your facilities:
The following courses are offered by Palantir staff at your location:
FirstClass Basic Administration (full day) We provide an introduction to the installation, management and maintenance of a FirstClass system, including User Creation, Desktop configuration, Internet Services basic installation and configuration, and ongoing maintenance. We also cover system backup strategies.
FirstClass Advanced Administration (full day) This course includes introductory Batch Administration, setting of diagnostic logs on the server, use of FC Tools on pre-FC 9 systems; Group characteristics; Gateways; centralized Web Site hosting.
FirstClass Client Basic - Train the Trainer (half day) We cover the major FirstClass Applications (mail, documents, calendar, contacts, conferencing, instant messaging) from a perspective that assists attendees to run similar sessions for persons new to FirstClass.
FirstClass Client Advanced - Train the Trainer (half day) This course is designed to provide trainers with an understanding of advanced Client features, including Personal Web Page design, BookMarks, Documents, File Sharing and Workspaces.
FirstClass System Design and Deployment (full day) This course is intended for system administrators / personnel responsible for the look, feel and operation of the FirstClass system. It focusses on how FirstClass can be customized to meet the needs of your organization, including desktop customization, conference system structuring, central web site design, stationary documents and custom forms.
OpenText Training Department Courses The following courses are offered by the Training department of OpenText, at their facilities in Richmond Hill, Ontario. Please contact us to register for these courses:
FirstClass End User Training (1 day)
February 1 -- Richmond Hill, Ontario April 4 -- Richmond Hill, Ontario June 6 -- Richmond Hill, Ontario August 8 -- Richmond Hill, Ontario October 3 -- Richmond Hill, Ontario
FirstClass Server Administration Training (3 days) February 4-6 -- Richmond Hill, Ontario April 7-9 -- Richmond Hill, Ontario June 9-11 -- Richmond Hill, Ontario August 11-13 -- Richmond Hill, Ontario October 6-8 -- Richmond Hill,
Ontario December 1-3 -- Richmond Hill, Ontario
FirstClass Internet Services Training (2 days) February 7-8 -- Richmond Hill, Ontario April 10-11 -- Richmond Hill, Ontario June 12-13 -- Richmond Hill, Ontario August 14-15 -- Richmond Hill, Ontario October 9-10 -- Richmond Hill,
Ontario December 4-5 -- Richmond Hill, Ontario
FirstClass Designer Training (1 day) February 11 -- Richmond Hill, Ontario April
14 -- Richmond Hill, Ontario June 16 -- Richmond Hill, Ontario August 18 -- Richmond Hill, Ontario October 27 -- Richmond Hill, Ontario December 8 -- Richmond Hill, Ontario
Programming with FirstClass RAD Training (2 days) April 15-16 -- Richmond Hill, Ontario August 19-20 -- Richmond Hill, Ontario December 9-10 -- Richmond Hill, Ontario
FirstClass Advanced FirstClass Scripting Training (1 day) (Always available online) April 17 -- Richmond Hill, Ontario August 21 -- Richmond Hill, Ontario December 11 -- Richmond Hill, Ontario
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