News Palantir Information Systems OpenText Releases Social Media for FirstClass 10. Date: February 16, 2010 What is Social Media? Open Text Social Media is a flexible Web-based solution that brings together many of the tools that have defined the modern Internet - such as profiles, blogs, wikis, social networking, social search, collaborative communities, tagging, and more - into an organizational  framework that is both collaborative and safe. This powerful Web 2.0-style solution has been designed to enable organizations to work faster, smarter, and more productively by connecting people and content important to them within a secure, collaborative, community-based environment. The key features of Social Media are detailed in the sections that follow. Home The home provides a powerful “dashboard” into the social network by supplying a visual indicator of Communities being tracked, People being followed, and Watches that are pending. This enables users to effectively prioritize and navigate through the wide range of information available to them. Fig. 1  Home Communities These are shared spaces that provide support for enhanced group discussions, as well as wikis and advanced document/file sharing. Tagging, versioning, and flagging (a request to be notified if the item is updated) can all be applied to items within a community. Fig. 2  Community Feed Tab Advanced document and file sharing is supported on the Documents tab. Fig. 3  Community Documents Tab Wikis are a great way for a team to publish the latest information. This is the Wiki tab for a community whose layout has been customized Fig. 4  Community Wiki Tab People Each person has a profile for sharing a wide array of personal information (name, phone numbers, email address, skills, interests, etc.), a “twitter-like” status message and a blog to publish items of interest. People can be found by searching based on their skills, interests, and content contributions. Key thinkers and contributors can be followed to provide immediate notification of when they are online or have made new contributions. Fig. 5  Profile and Blog A key aspect of Social Media is the networking ability to invite external people (parents, business consultants, service companies, etc.) into a specific community. This is done in a transparent fashion so that users inside and outside the organization can collaborate as peers. Since the Community feature set runs in a standard web browser there is no need for the external user to have the FirstClass client. The external user receives their invitation via standard email, and they can access the indicated community by a supplied link in the email (for the richest experience) or simply receive notification of new content via email pushed to their own email account. For pricing and availability please contact Palantir Information Systems at 519-371-4300 or 1-888-413-0710. Back Palantir Information Systems of Canada Limited 869 - 10th Street West, Owen Sound, Ontario N4K 6S1 email:  rob@palantir.ca     web site: http://www.palantir.ca V: 519-371-4300   F: 519-534-0004  C: 519-372-8393